When Accidents Happen
When an accident happens, we know that these are extraordinary events for customers and we are fully prepared to alleviate their anxieties.
A Strong Track Record with over 700,000 Call-Outs a Year
We leverage our experience of over 700,000 call-outs per year to provide the highest quality in roadside assistance services.
Working with over 8,000 partner service providers throughout Japan, we provide 24-hour, year-round on-site vehicle assistance services for customers including automobile insurers, mutual aid associations, and dealerships.
(On-site assistance with flat batteries, running out of fuel, lock-outs, etc., and towing services in the event of accidents, etc.)
Ability to Listen and Identify the Real Problem
We respond swiftly and professionally.
- Call-out requests
- Collaborate with partner service providers
- Liaison with insurance companies
24-Hour, Year-Round On-Site Assistance
Partner service providers
Nationwide network of 8,000 locations
Emergency Response Cases
Engine failure / tire punctures / general key-related problems / wheel detachment / physical accidents, etc.
Vehicles covered
Privately owned cars, company cars, etc.
Example of Service Use
Prime Assistance receives a contract for services from a client company to provide roadside assistance for the company’s customers on its behalf.
