A Strong Track Record with over 700,000 Call-Outs a Year

We leverage our experience of over 700,000 call-outs per year to provide the highest quality in roadside assistance services.
Working with over 13,000 partner service providers throughout Japan, we provide 24-hour, year-round on-site vehicle assistance services for customers including automobile insurers, mutual aid associations, and dealerships.
(On-site assistance with flat batteries, running out of fuel, lock-outs, etc., and towing services in the event of accidents, etc.)

When Accidents Happen

When an accident happens, we know that these are extraordinary events for customers and we are fully prepared to alleviate their anxieties.

When Accidents Happen

Ability to Listen and Identify the Real Problem

We respond swiftly and professionally.

  • Call-out requests
  • Collaborate with partner service providers
  • Liaison with insurance companies
Communicator

24-Hour, Year-Round On-Site Assistance

Partner service providers
Nationwide network of 13,000 locations

Emergency Response Cases
Engine failure / tire punctures / general key-related problems / wheel detachment / physical accidents, etc.

Vehicles covered
Privately owned cars, company cars, etc.

Field hike

Example of Service Use

Prime Assistance receives a contract for services from a client company to provide roadside assistance for the company’s customers on its behalf.

Consultation with an Automobile Mutual Aid Association Consultation with an Automobile Mutual Aid Association Consultation with an Automobile Mutual Aid Association Consultation with an Automobile Mutual Aid Association